Complaints Process Underway

Wow - this just in about my broadcasting standards complaint:

This email is to let you know that the formal complaint process for your complaint regarding Close Up  is underway.

However the process will take slightly longer than the 20 working days normally required due to the large number of complaints coming through at the moment.

Section 1D of the broadcasting act lets the broadcaster delay resolving the complaint, provided they tell me within 20 days, and they tell me the reason. It gives them an extension of another 20 days to figure it out. That's what just happened.

I was sort-of noticing that the quality of TV had dropped a bit lately, seems I'm not the only one.